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Storage and billing, explained

One monthly bill for all your galleries, like a phone bill. You pay for the storage you used, every feature is included, and quieter months cost less.

What you pay for

Storage is the space your photos and videos take up. Every gallery in your account adds to one total: Guest Upload Galleries, proofs and finished deliveries alike. There are no feature packages. Every price includes everything.

How each bill is worked out

  • Nothing to pay when you start. Your free trial lasts 7 days, and your first bill comes at the end of your first month.
  • We note your highest storage each month. At the end of the month you pay the price for that highest point.
  • Deleting files lowers next month’s bill. It doesn’t change this month, because you’ve already reached that point.
  • Above 2 TB, the 2 TB price applies. There’s no higher band.
Studio → Billing shows your storage now, your highest point this month and your price list.
Studio → Billing shows your storage now, your highest point this month and your price list.

An example

MonthWhat happenedHighest storageBill
MarchA few shoots and a wedding12 GB£6.99
AprilBusy: three weddings and a party48 GB£7.99
MayOlder galleries close and clear themselves9 GB£4.99

These use today’s standard prices. Offers, credits and add-ons such as your own web address change the total. See every price.

Let finished galleries clear themselves

Set when each gallery closes and PhotoUpload does the rest: it reminds your client, closes the gallery on time and clears it afterwards, so your storage, and your bill, comes back down.

Open

Clients can view and download. Counts towards storage.

Closed

Nobody can open it, but the files are kept. Still counts.

Recently deleted

Kept for 30 days so you can bring it back, then deleted. Doesn’t count.

Restoring a gallery from Recently deleted makes it count again. How gallery dates work.

Studio → Usage explains what changes your storage, with a chart of the last few months.
Studio → Usage explains what changes your storage, with a chart of the last few months.

Your prices are locked in

The price list you start on stays yours while you’re subscribed, even if our prices change. If you subscribe before your trial ends, you keep the trial’s prices.

Cancelling

Cancel any time in Studio, with no fee. Your subscription ends at the end of the month, and your last bill is for that month’s storage. Download anything you want to keep first.

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